Refund and Return Policy

Effective Date: [Insert Date]

1. Returns

At Furniture Wholesale Hub, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return the product(s) within [insert number] days from the date of delivery. To be eligible for a return, the following conditions must be met:

• The item must be unused, in its original packaging, and in the same condition as when you received it.
• You must provide a proof of purchase, such as the order confirmation or receipt.

Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged upon receipt.

2. Refunds

Once we receive your returned item(s) and verify their eligibility, we will initiate a refund to your original method of payment. The refund will include the cost of the returned product(s) minus any applicable restocking fees or shipping charges. Please allow [insert number] business days for the refund to be processed and reflected in your account.

If the returned item(s) show signs of use, damage, or are not in their original condition, we reserve the right to refuse the return or deduct a reasonable amount from the refund.

3. Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team at [insert contact information] within [insert number] days of receiving your order to request a return authorization.
2. Once you receive the return authorization, securely package the item(s) and include any accessories, manuals, or other components that came with the product.
3. Ship the item(s) back to us using a trackable shipping service. You will be responsible for the return shipping costs.
4. Once we receive and process the returned item(s), we will issue the refund as per the terms outlined in section 2.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue by providing a replacement or initiating a refund, as applicable.

5. Contact Us

If you have any questions or concerns about our refund and return policy, please contact us:

Furniture Wholesale Hub

Office Address: Unit 25, 2423 Finch Ave W, North York, ON M9L 1B3, Canada

Warehouse Address: 6320 Kestrel Road Mississauga, ON L5T 1Z3 Canada

Email Address: team@furniturewholesalehub.com

Phone Numbers: Tel: (647) 281-8611